*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }

:root {
  --gold: #C9A84C;
  --gold-light: #E8C97A;
  --gold-dark: #8B6914;
  --gold-pale: #F5EDD6;
  --black: #0A0A0A;
  --dark: #111111;
  --dark2: #1A1A1A;
  --dark3: #222222;
  --gray: #888888;
  --light: #F8F6F0;
  --white: #FFFFFF;
  --font-display: 'Cormorant Garamond', serif;
  --font-body: 'Montserrat', sans-serif;
  --bot-width: 380px;
}

html { scroll-behavior: smooth; }

body {
  background: var(--dark);
  color: var(--white);
  font-family: var(--font-body);
  font-weight: 300;
  overflow-x: hidden;
  -webkit-text-size-adjust: 100%;
}

::-webkit-scrollbar { width: 3px; }
::-webkit-scrollbar-track { background: var(--dark); }
::-webkit-scrollbar-thumb { background: var(--gold); border-radius: 2px; }

/* ─── NAV ─── */
nav {
  position: fixed;
  top: 0; left: 0; right: 0;
  z-index: 1000;
  padding: 1.4rem 4rem;
  display: flex;
  align-items: center;
  justify-content: space-between;
  transition: background 0.4s, padding 0.4s;
}
nav.scrolled {
  background: rgba(10,10,10,0.97);
  padding: 0.9rem 4rem;
  border-bottom: 1px solid rgba(201,168,76,0.15);
  backdrop-filter: blur(16px);
}
.nav-logo {
  font-family: var(--font-display);
  font-size: 1.25rem;
  font-weight: 500;
  letter-spacing: 0.08em;
  color: var(--gold);
  text-decoration: none;
  line-height: 1.2;
  z-index: 1001;
}
.nav-logo span {
  display: block;
  font-size: 0.6rem;
  font-family: var(--font-body);
  font-weight: 400;
  letter-spacing: 0.28em;
  color: var(--gray);
  text-transform: uppercase;
}
.nav-content { display: flex; align-items: center; gap: 2.5rem; }
.nav-links { display: flex; gap: 2.5rem; list-style: none; }
.nav-links a {
  font-size: 0.7rem;
  letter-spacing: 0.2em;
  text-transform: uppercase;
  color: rgba(255,255,255,0.6);
  text-decoration: none;
  transition: color 0.3s;
  font-weight: 400;
}
.nav-links a:hover { color: var(--gold); }
.nav-cta {
  font-size: 0.65rem;
  letter-spacing: 0.2em;
  text-transform: uppercase;
  border: 1px solid var(--gold);
  color: var(--gold);
  padding: 0.55rem 1.4rem;
  text-decoration: none;
  transition: all 0.3s;
  font-weight: 500;
  cursor: pointer;
  background: transparent;
}
.nav-cta:hover { background: var(--gold); color: var(--black); }

/* BURGER */
.menu-btn {
  display: none;
  justify-content: center; align-items: center;
  width: 22px; height: 22px;
  cursor: pointer;
  transition: all 0.5s ease-in-out;
  z-index: 1001;
  padding: 4px;
}
.menu-btn__burger {
  width: 20px; height: 1px;
  background: var(--gold);
  border-radius: 5px;
  transition: all 0.5s ease-in-out;
  position: relative;
}
.menu-btn__burger::before, .menu-btn__burger::after {
  content: ''; position: absolute;
  width: 20px; height: 1px;
  background: var(--gold);
  border-radius: 5px;
  transition: all 0.5s ease-in-out;
}
.menu-btn__burger::before { transform: translateY(-6px); }
.menu-btn__burger::after { transform: translateY(6px); }
.menu-btn.open .menu-btn__burger { transform: translateX(-50px); background: transparent; }
.menu-btn.open .menu-btn__burger::before { transform: rotate(45deg) translate(35px,-35px); }
.menu-btn.open .menu-btn__burger::after { transform: rotate(-45deg) translate(35px,35px); }

/* ─── HERO ─── */
.hero {
  min-height: 100svh;
  display: flex;
  align-items: center;
  justify-content: center;
  position: relative;
  overflow: hidden;
  padding: 9rem 4rem 6rem;
}
.hero-bg {
  position: absolute; inset: 0;
  background:
    radial-gradient(ellipse 60% 70% at 75% 50%, rgba(201,168,76,0.10) 0%, transparent 70%),
    radial-gradient(ellipse 40% 40% at 20% 80%, rgba(201,168,76,0.05) 0%, transparent 60%),
    linear-gradient(160deg, rgba(10,10,10,0.88) 0%, rgba(10,10,10,0.45) 45%, rgba(10,10,10,0.88) 100%);
  overflow: hidden;
}
.hero-bg::before {
  content: '';
  position: absolute;
  inset: 0;
  background: url('https://images.unsplash.com/photo-1505693416388-ac5ce068fe85?auto=format&fit=crop&w=1600&q=80') center/cover no-repeat;
  opacity: 0.12;
}
.hero-grid {
  position: absolute; inset: 0; opacity: 0.025;
  background-image:
    linear-gradient(rgba(201,168,76,1) 1px, transparent 1px),
    linear-gradient(90deg, rgba(201,168,76,1) 1px, transparent 1px);
  background-size: 60px 60px;
}
.hero-line-left {
  position: absolute; left: 4rem; top: 0; bottom: 0;
  width: 1px;
  background: linear-gradient(to bottom, transparent, rgba(201,168,76,0.3) 30%, rgba(201,168,76,0.3) 70%, transparent);
}
.hero-content {
  position: relative; z-index: 2;
  max-width: 860px;
  text-align: center;
}
.hero-pre {
  font-size: 0.6rem; letter-spacing: 0.4em; text-transform: uppercase;
  color: var(--gold); font-weight: 500;
  margin-bottom: 1.8rem;
  display: flex; align-items: center; justify-content: center; gap: 1rem;
}
.hero-pre::before, .hero-pre::after {
  content: ''; display: block; width: 35px; height: 1px; background: var(--gold); opacity: 0.5;
}
.hero-title {
  font-family: var(--font-display);
  font-size: clamp(2.8rem, 7vw, 6rem);
  font-weight: 300;
  line-height: 1.05;
  letter-spacing: -0.01em;
  color: var(--white);
  margin-bottom: 0.3rem;
  animation: fadeSlideUp 1s ease both;
}
.hero-title em { font-style: italic; color: var(--gold); }
.hero-subtitle {
  font-family: var(--font-display);
  font-size: clamp(1rem, 2.3vw, 1.4rem);
  font-weight: 300;
  font-style: italic;
  color: rgba(255,255,255,0.45);
  margin-bottom: 2.2rem;
  animation: fadeSlideUp 1s 0.15s ease both;
}
.hero-desc {
  font-size: 0.83rem; line-height: 1.95;
  color: rgba(255,255,255,0.5);
  max-width: 520px; margin: 0 auto 3rem;
  font-weight: 300;
  animation: fadeSlideUp 1s 0.3s ease both;
}
.hero-actions {
  display: flex; gap: 1.2rem;
  justify-content: center; align-items: center;
  flex-wrap: wrap;
  animation: fadeSlideUp 1s 0.45s ease both;
}
@keyframes fadeSlideUp {
  from { opacity: 0; transform: translateY(24px); }
  to { opacity: 1; transform: translateY(0); }
}

.btn-primary {
  display: inline-block;
  background: var(--gold);
  color: var(--black);
  font-size: 0.65rem; letter-spacing: 0.25em; text-transform: uppercase; font-weight: 600;
  padding: 0.95rem 2.3rem;
  text-decoration: none;
  transition: all 0.3s;
  cursor: pointer;
  border: none;
}
.btn-primary:hover { background: var(--gold-light); transform: translateY(-2px); box-shadow: 0 8px 32px rgba(201,168,76,0.2); }
.btn-ghost {
  display: inline-block;
  border: 1px solid rgba(255,255,255,0.2);
  color: rgba(255,255,255,0.65);
  font-size: 0.65rem; letter-spacing: 0.25em; text-transform: uppercase; font-weight: 400;
  padding: 0.95rem 2.3rem;
  text-decoration: none;
  transition: all 0.3s;
  cursor: pointer;
  background: transparent;
}
.btn-ghost:hover { border-color: var(--gold); color: var(--gold); }

.hero-scroll {
  position: absolute; bottom: 2.5rem; left: 50%; transform: translateX(-50%);
  display: flex; flex-direction: column; align-items: center; gap: 0.5rem;
  font-size: 0.55rem; letter-spacing: 0.25em; text-transform: uppercase; color: var(--gray);
}
.scroll-line {
  width: 1px; height: 45px;
  background: linear-gradient(to bottom, var(--gold), transparent);
  animation: scrollPulse 2s ease-in-out infinite;
}
@keyframes scrollPulse { 0%,100%{opacity:0.3; transform:scaleY(0.7);} 50%{opacity:1; transform:scaleY(1);} }

/* ─── SECTIONS SHARED ─── */
section { padding: 7rem 4rem; }
.section-label {
  font-size: 0.58rem; letter-spacing: 0.4em; text-transform: uppercase;
  color: var(--gold); font-weight: 500;
  display: flex; align-items: center; gap: 0.8rem;
  margin-bottom: 1.4rem;
}
.section-label::before { content: ''; display: block; width: 28px; height: 1px; background: var(--gold); }
.section-title {
  font-family: var(--font-display);
  font-size: clamp(2rem, 4vw, 3.5rem);
  font-weight: 300; line-height: 1.1;
  color: var(--white);
}
.section-title em { font-style: italic; color: var(--gold); }
.gold-divider { width: 50px; height: 1px; background: var(--gold); opacity: 0.5; margin: 2rem 0; }

/* ─── SOBRE ─── */
.sobre { background: var(--dark2); }
.sobre-inner { max-width: 1200px; margin: 0 auto; display: grid; grid-template-columns: 1fr 1.1fr; gap: 5rem; align-items: center; }
.sobre-body { font-size: 0.86rem; line-height: 2; color: rgba(255,255,255,0.55); font-weight: 300; margin-bottom: 1.3rem; }
.sobre-highlight {
  border-left: 2px solid var(--gold);
  padding: 1rem 1.5rem;
  margin: 2rem 0;
  font-family: var(--font-display);
  font-size: 1.25rem; font-style: italic; font-weight: 300;
  color: rgba(255,255,255,0.75); line-height: 1.6;
}
.sobre-visual { position: relative; display: grid; gap: 1.8rem; }
.sobre-image { width: 100%; height: 380px; object-fit: cover; border: 1px solid rgba(201,168,76,0.1); }
.sobre-card {
  background: var(--dark3);
  border: 1px solid rgba(201,168,76,0.15);
  padding: 2.5rem;
  position: relative;
}
.sobre-card::before {
  content: ''; position: absolute;
  top: -1px; left: 2rem; right: 2rem; height: 2px;
  background: linear-gradient(90deg, transparent, var(--gold), transparent);
}
.sobre-card-title { font-family: var(--font-display); font-size: 2.2rem; font-weight: 300; color: var(--gold); margin-bottom: 0.3rem; }
.sobre-card-sub { font-size: 0.62rem; letter-spacing: 0.3em; text-transform: uppercase; color: var(--gray); margin-bottom: 1.8rem; }
.sobre-card-text { font-size: 0.83rem; line-height: 1.9; color: rgba(255,255,255,0.5); font-weight: 300; }
.corner-ornament {
  position: absolute; bottom: 1.5rem; right: 1.5rem;
  width: 36px; height: 36px;
  border-right: 1px solid rgba(201,168,76,0.4);
  border-bottom: 1px solid rgba(201,168,76,0.4);
}

/* ─── DIFERENCIAIS ─── */
.diferenciais { background: var(--dark); }
.diferenciais-inner { max-width: 1200px; margin: 0 auto; }
.diferenciais-header { margin-bottom: 3.5rem; }
.diferenciais-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(210px, 1fr));
  border: 1px solid rgba(201,168,76,0.12);
}
.dif-item {
  padding: 2.3rem 1.8rem;
  background: var(--dark);
  border: 1px solid rgba(201,168,76,0.06);
  transition: background 0.4s, border-color 0.4s;
  position: relative; overflow: hidden;
}
.dif-item:hover { background: rgba(201,168,76,0.04); border-color: rgba(201,168,76,0.22); }
.dif-item::after {
  content: ''; position: absolute;
  bottom: 0; left: 0; right: 0; height: 2px;
  background: linear-gradient(90deg, transparent, var(--gold), transparent);
  opacity: 0; transition: opacity 0.4s;
}
.dif-item:hover::after { opacity: 1; }
.dif-num { font-family: var(--font-display); font-size: 3rem; font-weight: 300; color: rgba(201,168,76,0.1); line-height: 1; margin-bottom: 0.9rem; }
.dif-title { font-size: 0.74rem; letter-spacing: 0.15em; text-transform: uppercase; color: var(--gold); font-weight: 500; margin-bottom: 0.7rem; }
.dif-text { font-size: 0.8rem; line-height: 1.8; color: rgba(255,255,255,0.45); font-weight: 300; }

/* ─── ESPECIALIDADES ─── */
.especialidades { background: var(--dark2); }
.esp-inner { max-width: 1200px; margin: 0 auto; }
.esp-header { max-width: 600px; margin-bottom: 3.5rem; }
.esp-body { font-size: 0.83rem; line-height: 1.9; color: rgba(255,255,255,0.5); font-weight: 300; margin-top: 1.3rem; }
.esp-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(280px, 1fr)); gap: 1.8rem; }
.esp-card {
  background: var(--dark);
  border: 1px solid rgba(201,168,76,0.1);
  transition: all 0.4s;
  position: relative;
  display: flex; flex-direction: column;
  overflow: hidden;
  cursor: pointer;
}
.esp-card:hover { border-color: rgba(201,168,76,0.3); transform: translateY(-3px); box-shadow: 0 12px 40px rgba(0,0,0,0.4); }
.esp-image { width: 100%; height: 190px; object-fit: cover; border-bottom: 1px solid rgba(201,168,76,0.08); transition: transform 0.5s; }
.esp-card:hover .esp-image { transform: scale(1.04); }
.esp-content { padding: 2rem; flex-grow: 1; display: flex; flex-direction: column; }
.esp-title { font-family: var(--font-display); font-size: 1.3rem; font-weight: 400; color: var(--white); margin-bottom: 0.7rem; }
.esp-text { font-size: 0.8rem; line-height: 1.8; color: rgba(255,255,255,0.48); font-weight: 300; flex-grow: 1; }
.esp-tag {
  display: inline-block; margin-top: 1rem;
  font-size: 0.58rem; letter-spacing: 0.25em; text-transform: uppercase;
  color: var(--gold); border: 1px solid rgba(201,168,76,0.28);
  padding: 0.28rem 0.7rem; align-self: flex-start;
}
.esp-btn {
  margin-top: 1rem;
  display: inline-block;
  font-size: 0.6rem; letter-spacing: 0.2em; text-transform: uppercase;
  color: var(--gold); border-bottom: 1px solid rgba(201,168,76,0.3);
  padding-bottom: 0.2rem;
  cursor: pointer;
  background: none; border-top: none; border-left: none; border-right: none;
  font-family: var(--font-body);
  transition: color 0.3s, border-color 0.3s;
  align-self: flex-start;
}
.esp-btn:hover { color: var(--gold-light); border-color: var(--gold-light); }

/* ─── PROCESSO ─── */
.processo { background: var(--dark); position: relative; overflow: hidden; }
.processo-inner { max-width: 1200px; margin: 0 auto; position: relative; z-index: 1; }
.processo-header { text-align: center; margin-bottom: 4.5rem; }
.processo-header .section-label { justify-content: center; }
.processo-header .section-label::before { display: none; }
.processo-header .section-label::after { content: ''; display: block; width: 28px; height: 1px; background: var(--gold); }
.steps { display: grid; grid-template-columns: repeat(5, 1fr); gap: 0; }
.step { text-align: center; padding: 2rem 1.2rem; position: relative; }
.step:not(:last-child)::after {
  content: ''; position: absolute; top: 2.8rem; right: 0;
  width: 100%; height: 1px;
  background: linear-gradient(90deg, rgba(201,168,76,0.25), rgba(201,168,76,0.08));
  transform: translateX(50%);
}
.step-num {
  width: 52px; height: 52px;
  border: 1px solid rgba(201,168,76,0.4);
  border-radius: 50%;
  display: flex; align-items: center; justify-content: center;
  font-family: var(--font-display); font-size: 1.2rem; font-weight: 300; color: var(--gold);
  margin: 0 auto 1.3rem;
  position: relative; z-index: 1;
  background: var(--dark);
  transition: all 0.3s;
}
.step:hover .step-num { background: rgba(201,168,76,0.1); border-color: var(--gold); }
.step-title { font-size: 0.7rem; letter-spacing: 0.15em; text-transform: uppercase; color: var(--white); font-weight: 500; margin-bottom: 0.6rem; }
.step-text { font-size: 0.76rem; line-height: 1.7; color: rgba(255,255,255,0.42); font-weight: 300; }

/* ─── MISSÃO ─── */
.missao { background: var(--dark2); }
.missao-inner { max-width: 1200px; margin: 0 auto; display: grid; grid-template-columns: 1fr 1fr 1fr; gap: 2.5rem; }
.missao-card {
  padding: 2.3rem;
  border: 1px solid rgba(201,168,76,0.12);
  position: relative;
  transition: border-color 0.3s;
}
.missao-card:hover { border-color: rgba(201,168,76,0.3); }
.missao-card-label { font-size: 0.58rem; letter-spacing: 0.35em; text-transform: uppercase; color: var(--gold); font-weight: 500; margin-bottom: 1rem; }
.missao-card-title { font-family: var(--font-display); font-size: 1.7rem; font-weight: 300; color: var(--white); margin-bottom: 0.9rem; }
.missao-card-text { font-size: 0.81rem; line-height: 1.9; color: rgba(255,255,255,0.5); font-weight: 300; }
.valores-list { list-style: none; margin-top: 0.6rem; }
.valores-list li {
  font-size: 0.81rem; color: rgba(255,255,255,0.55);
  padding: 0.42rem 0;
  border-bottom: 1px solid rgba(255,255,255,0.05);
  display: flex; align-items: center; gap: 0.6rem;
  font-weight: 300;
}
.valores-list li::before { content: '◆'; font-size: 0.38rem; color: var(--gold); }

/* ─── CTA FINAL ─── */
.cta-final {
  background: var(--dark);
  text-align: center;
  padding: 7rem 4rem;
  position: relative; overflow: hidden;
}
.cta-final-bg {
  position: absolute; inset: 0;
  background: radial-gradient(ellipse 70% 70% at 50% 50%, rgba(201,168,76,0.06) 0%, transparent 70%);
}
.cta-pre {
  font-size: 0.6rem; letter-spacing: 0.4em; text-transform: uppercase;
  color: var(--gold); font-weight: 500;
  display: flex; align-items: center; justify-content: center; gap: 1rem;
  margin-bottom: 1.8rem;
}
.cta-pre::before, .cta-pre::after { content: ''; display: block; width: 45px; height: 1px; background: var(--gold); opacity: 0.5; }
.cta-title {
  font-family: var(--font-display);
  font-size: clamp(2.3rem, 5vw, 4.5rem);
  font-weight: 300; line-height: 1.1;
  color: var(--white); margin-bottom: 0.5rem;
}
.cta-title em { font-style: italic; color: var(--gold); }
.cta-sub { font-size: 0.85rem; line-height: 1.9; color: rgba(255,255,255,0.48); max-width: 520px; margin: 1.3rem auto 2.8rem; font-weight: 300; }
.cta-whatsapp {
  display: inline-flex; align-items: center; gap: 0.8rem;
  background: var(--gold); color: var(--black);
  font-size: 0.72rem; letter-spacing: 0.2em; text-transform: uppercase; font-weight: 600;
  padding: 1.05rem 2.8rem; text-decoration: none;
  transition: all 0.3s; cursor: pointer; border: none;
}
.cta-whatsapp:hover { background: var(--gold-light); transform: translateY(-2px); box-shadow: 0 10px 30px rgba(201,168,76,0.25); }
.cta-number { font-size: 0.8rem; color: var(--gray); margin-top: 1.8rem; letter-spacing: 0.1em; }

/* ─── FOOTER ─── */
footer {
  background: var(--black);
  padding: 2.8rem 4rem;
  border-top: 1px solid rgba(201,168,76,0.1);
}
.footer-inner { max-width: 1200px; margin: 0 auto; display: flex; justify-content: space-between; align-items: center; flex-wrap: wrap; gap: 2rem; }
.footer-logo { font-family: var(--font-display); font-size: 1.15rem; font-weight: 400; color: var(--gold); }
.footer-logo span { display: block; font-size: 0.58rem; font-family: var(--font-body); letter-spacing: 0.25em; color: var(--gray); text-transform: uppercase; margin-top: 0.2rem; }
.footer-text { font-size: 0.72rem; color: rgba(255,255,255,0.28); font-weight: 300; text-align: center; max-width: 340px; line-height: 1.7; }
.footer-contact { text-align: right; }
.footer-contact a { font-size: 0.78rem; color: var(--gold); text-decoration: none; letter-spacing: 0.05em; display: block; }
.footer-copy { font-size: 0.62rem; color: rgba(255,255,255,0.18); margin-top: 0.3rem; }
.footer-credit {
  max-width: 1200px;
  margin: 1.8rem auto 0;
  padding-top: 1.4rem;
  border-top: 1px solid rgba(201,168,76,0.08);
  text-align: center;
  font-size: 0.62rem;
  letter-spacing: 0.05em;
  color: rgba(255,255,255,0.22);
  font-weight: 300;
}
.footer-credit a {
  color: var(--gold);
  text-decoration: none;
  font-weight: 500;
  transition: color 0.3s;
}
.footer-credit a:hover { color: var(--gold-light); }

/* ─── ANIMATE ─── */
.fade-up { opacity: 0; transform: translateY(28px); transition: opacity 0.75s ease, transform 0.75s ease; }
.fade-up.visible { opacity: 1; transform: translateY(0); }

/* ─── BOT WIDGET ─── */
.bot-fab {
  position: fixed;
  bottom: 2rem; right: 2rem;
  z-index: 9000;
  display: flex; flex-direction: column; align-items: flex-end; gap: 0.8rem;
}
.bot-bubble {
  background: rgba(17,17,17,0.95);
  border: 1px solid rgba(201,168,76,0.25);
  color: rgba(255,255,255,0.7);
  font-size: 0.72rem;
  padding: 0.6rem 1rem;
  border-radius: 12px 12px 0 12px;
  backdrop-filter: blur(10px);
  white-space: nowrap;
  animation: botBubble 0.4s ease;
  pointer-events: none;
}
@keyframes botBubble { from{opacity:0; transform:translateY(8px);} to{opacity:1; transform:translateY(0);} }
.bot-btn {
  width: 56px; height: 56px;
  background: var(--gold);
  border-radius: 50%;
  display: flex; align-items: center; justify-content: center;
  cursor: pointer; border: none;
  box-shadow: 0 4px 20px rgba(201,168,76,0.4);
  transition: all 0.3s;
  position: relative;
}
.bot-btn:hover { background: var(--gold-light); transform: scale(1.08); }
.bot-btn svg { transition: transform 0.3s; }
.bot-btn.active svg { transform: rotate(45deg); }
.bot-pulse {
  position: absolute; top: -2px; right: -2px;
  width: 14px; height: 14px;
  background: #25d366;
  border-radius: 50%;
  border: 2px solid var(--dark);
}
.bot-pulse::after {
  content: '';
  position: absolute; inset: -4px;
  border-radius: 50%;
  background: rgba(37,211,102,0.3);
  animation: pulse 2s ease-in-out infinite;
}
@keyframes pulse { 0%,100%{transform:scale(1); opacity:1;} 50%{transform:scale(1.5); opacity:0;} }

/* ─── BOT PANEL ─── */
.bot-panel {
  position: fixed;
  bottom: 5.5rem; right: 2rem;
  width: min(var(--bot-width), calc(100vw - 1.5rem));
  max-height: 80svh;
  background: var(--dark2);
  border: 1px solid rgba(201,168,76,0.2);
  border-radius: 16px 16px 4px 16px;
  display: flex; flex-direction: column;
  z-index: 8999;
  box-shadow: 0 20px 60px rgba(0,0,0,0.7);
  transform: scale(0.88) translateY(20px);
  transform-origin: bottom right;
  opacity: 0;
  pointer-events: none;
  transition: all 0.35s cubic-bezier(0.34,1.56,0.64,1);
  overflow: hidden;
}
.bot-panel.open {
  transform: scale(1) translateY(0);
  opacity: 1;
  pointer-events: all;
}
.bot-panel-header {
  padding: 1rem 1.2rem;
  background: var(--dark3);
  border-bottom: 1px solid rgba(201,168,76,0.12);
  display: flex; align-items: center; gap: 0.9rem;
  flex-shrink: 0;
}
.bot-avatar {
  width: 36px; height: 36px;
  border-radius: 50%;
  display: flex; align-items: center; justify-content: center;
  overflow: hidden;
  flex-shrink: 0;
  background: var(--white);
}
.bot-avatar img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}
.bot-header-info { flex: 1; min-width: 0; }
.bot-header-name { font-size: 0.78rem; font-weight: 500; color: var(--white); letter-spacing: 0.05em; }
.bot-header-status { font-size: 0.62rem; color: #25d366; display: flex; align-items: center; gap: 0.3rem; margin-top: 0.15rem; }
.bot-header-status::before { content: ''; width: 6px; height: 6px; background: #25d366; border-radius: 50%; }
.bot-close { background: none; border: none; color: rgba(255,255,255,0.35); cursor: pointer; font-size: 1.1rem; padding: 0.2rem; transition: color 0.2s; flex-shrink: 0; line-height: 1; }
.bot-close:hover { color: var(--white); }

.bot-messages {
  flex: 1;
  overflow-y: auto;
  padding: 1.2rem;
  display: flex; flex-direction: column;
  gap: 0.9rem;
  scroll-behavior: smooth;
}
.bot-messages::-webkit-scrollbar { width: 2px; }
.bot-messages::-webkit-scrollbar-thumb { background: rgba(201,168,76,0.3); }

.msg { display: flex; gap: 0.6rem; max-width: 88%; animation: msgIn 0.3s ease; }
@keyframes msgIn { from{opacity:0; transform:translateY(8px);} to{opacity:1; transform:translateY(0);} }
.msg.bot { align-self: flex-start; }
.msg.user { align-self: flex-end; flex-direction: row-reverse; }
.msg-avatar {
  width: 26px; height: 26px;
  border-radius: 50%;
  flex-shrink: 0;
  overflow: hidden;
  display: flex; align-items: center; justify-content: center;
  margin-top: 2px;
  background: transparent;
}
.msg-avatar img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}
.msg-bubble {
  padding: 0.7rem 0.95rem;
  border-radius: 14px;
  font-size: 0.78rem; line-height: 1.55;
  max-width: 100%;
  word-break: break-word;
}
.msg.bot .msg-bubble {
  background: var(--dark3);
  border: 1px solid rgba(201,168,76,0.1);
  color: rgba(255,255,255,0.82);
  border-bottom-left-radius: 4px;
}
.msg.user .msg-bubble {
  background: rgba(201,168,76,0.15);
  border: 1px solid rgba(201,168,76,0.25);
  color: rgba(255,255,255,0.88);
  border-bottom-right-radius: 4px;
}
.msg-time { font-size: 0.58rem; color: rgba(255,255,255,0.25); margin-top: 0.3rem; }
.msg.bot .msg-time { text-align: left; margin-left: 32px; }
.msg.user .msg-time { text-align: right; margin-right: 32px; }

.typing-indicator { display: flex; gap: 4px; padding: 0.6rem 0.9rem; }
.typing-dot {
  width: 6px; height: 6px;
  background: rgba(201,168,76,0.5);
  border-radius: 50%;
  animation: typingDot 1.2s ease-in-out infinite;
}
.typing-dot:nth-child(2) { animation-delay: 0.2s; }
.typing-dot:nth-child(3) { animation-delay: 0.4s; }
@keyframes typingDot { 0%,60%,100%{transform:translateY(0);} 30%{transform:translateY(-5px);} }

/* BOT QUICK REPLIES */
.quick-replies {
  display: flex; flex-wrap: wrap; gap: 0.5rem;
  padding: 0.8rem 1.2rem;
  border-top: 1px solid rgba(201,168,76,0.08);
  flex-shrink: 0;
}
.quick-btn {
  background: var(--dark3);
  border: 1px solid rgba(201,168,76,0.2);
  color: var(--gold);
  font-size: 0.68rem;
  font-family: var(--font-body);
  padding: 0.45rem 0.9rem;
  border-radius: 20px;
  cursor: pointer;
  transition: all 0.2s;
  white-space: nowrap;
  letter-spacing: 0.03em;
}
.quick-btn:hover { background: rgba(201,168,76,0.1); border-color: var(--gold); }

/* BOT INPUT */
.bot-input-area {
  padding: 0.9rem 1.2rem;
  border-top: 1px solid rgba(201,168,76,0.1);
  display: flex; gap: 0.6rem;
  align-items: center;
  flex-shrink: 0;
  background: var(--dark3);
}
.bot-input {
  flex: 1;
  background: rgba(255,255,255,0.05);
  border: 1px solid rgba(201,168,76,0.15);
  border-radius: 20px;
  padding: 0.55rem 1rem;
  color: var(--white);
  font-size: 0.78rem;
  font-family: var(--font-body);
  outline: none;
  transition: border-color 0.2s;
}
.bot-input:focus { border-color: rgba(201,168,76,0.4); }
.bot-input::placeholder { color: rgba(255,255,255,0.25); }
.bot-send {
  width: 34px; height: 34px;
  background: var(--gold);
  border: none; border-radius: 50%;
  display: flex; align-items: center; justify-content: center;
  cursor: pointer;
  transition: all 0.2s;
  flex-shrink: 0;
}
.bot-send:hover { background: var(--gold-light); transform: scale(1.08); }
.bot-send svg { fill: var(--black); }

/* PROGRESS BAR */
.bot-progress {
  padding: 0.5rem 1.2rem;
  border-top: 1px solid rgba(201,168,76,0.08);
  flex-shrink: 0;
}
.bot-progress-bar {
  height: 2px;
  background: rgba(201,168,76,0.15);
  border-radius: 2px;
  overflow: hidden;
}
.bot-progress-fill {
  height: 100%;
  background: linear-gradient(90deg, var(--gold-dark), var(--gold));
  border-radius: 2px;
  transition: width 0.5s ease;
  width: 0%;
}
.bot-progress-label {
  font-size: 0.58rem;
  color: rgba(255,255,255,0.3);
  text-align: right;
  margin-top: 0.3rem;
  letter-spacing: 0.05em;
  text-transform: uppercase;
}

/* ─── RESPONSIVO ─── */
@media (max-width: 1100px) {
  nav { padding: 1.2rem 1.5rem; }
  nav.scrolled { padding: 0.8rem 1.5rem; }
  .nav-content {
    position: fixed; top: 0; right: -100%;
    width: 78%; height: 100svh;
    background: rgba(10,10,10,0.99);
    flex-direction: column;
    justify-content: center;
    gap: 3rem; padding: 4rem 2.5rem;
    transition: right 0.45s cubic-bezier(0.77,0,0.18,1);
    border-left: 1px solid rgba(201,168,76,0.15);
    z-index: 1000;
    backdrop-filter: blur(20px);
  }
  .nav-content.open { right: 0; }
  .nav-links { flex-direction: column; text-align: center; gap: 2rem; }
  .nav-links a { font-size: 0.85rem; color: var(--white); letter-spacing: 0.15em; }
  .menu-btn { display: flex; }
  section { padding: 5rem 1.5rem; }
  .hero { padding: 8rem 1.5rem 5rem; }
  .sobre-inner { grid-template-columns: 1fr; gap: 3rem; }
  .sobre-image { height: 280px; }
  .steps { grid-template-columns: 1fr 1fr; gap: 1.8rem; }
  .step:not(:last-child)::after { display: none; }
  .missao-inner { grid-template-columns: 1fr; }
  .footer-inner { flex-direction: column; text-align: center; }
  .footer-contact { text-align: center; }
}

@media (max-width: 600px) {
  nav { padding: 1rem 1.2rem; }
  nav.scrolled { padding: 0.75rem 1.2rem; }
  .hero { padding: 7rem 1.2rem 4rem; }
  .hero-title { font-size: clamp(2.4rem, 11vw, 3.5rem); }
  .hero-actions { flex-direction: column; width: 100%; gap: 0.9rem; }
  .btn-primary, .btn-ghost { width: 100%; text-align: center; padding: 0.9rem 1.5rem; }
  .sobre-card { padding: 1.8rem; }
  .sobre-card-title { font-size: 2rem; }
  .steps { grid-template-columns: 1fr; }
  section { padding: 4rem 1.2rem; }
  .cta-final { padding: 5rem 1.2rem; }
  footer { padding: 2rem 1.2rem; }
  .hero-line-left { display: none; }
  .bot-fab { bottom: 1.2rem; right: 1.2rem; }
  .bot-panel {
    bottom: 5rem; right: 1rem;
    width: calc(100vw - 2rem);
    max-height: 75svh;
    border-radius: 14px 14px 0 14px;
  }
  .diferenciais-grid { grid-template-columns: 1fr; }
}